Comparison Guide
CHATTERgo vs Gorgias
Gorgias: AI-powered helpdesk for ecommerce
Key Difference: CHATTERgo is an agentic AI that reasons and takes action autonomously; Gorgias is primarily a helpdesk platform with an AI automation layer added on top.
Feature Comparison
See how CHATTERgo stacks up against Gorgias across key features.
| Feature | CHATTERgo | Gorgias |
|---|---|---|
| AI Type | Agentic AI - reasons, searches, acts autonomously | AI Agent - scripted responses + automation |
| Setup | No flow diagrams or training needed | Requires flow setup and training |
| Knowledge Base | PDF, Word, Excel, PowerPoint, URLs | Help center articles, FAQs |
| Product Recommendations | Limited | |
| Consultative Selling | ||
| Multi-channel | Web, WhatsApp (+ more coming) | Email, chat, social, SMS, voice |
| Live Agent Handover | Zendesk, Freshdesk | Built-in helpdesk |
| Pricing Model | Predictable monthly pricing | Ticket-based (overages apply) |
CHATTERgo Pricing
$49-$499/mo (unlimited users)
Predictable monthly pricing. No hidden fees. No overage charges.
Gorgias Pricing
$10-$750+/mo (ticket-based pricing)
Best for: Enterprise ecommerce teams needing helpdesk + AI
Why choose CHATTERgo?
- No complex flow setup - deploy in minutes, not days
- Agentic AI that actually understands and reasons through customer questions
- Predictable pricing without surprise overage charges
- Built-in consultative selling that drives conversions
- Multi-format knowledge base (PDF, Word, Excel, PPT, URLs)
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