Integrate
Connect CHATTERgo with your eCommerce platform, communication channels, and business tools.
eCommerce Platforms
Shopify
Native app — one-click install from the Shopify App Store
- Automatic product catalog sync
- Content page sync for multilingual support
- Order status integration
- Customer data access
- Inventory awareness
Magento
Full API integration for Magento 2
- Product catalog sync via REST API
- Supports Magento Open Source and Adobe Commerce
- Product attributes and inventory data
Any Website
Embed on any site with a simple script tag
CHATTERgo works beyond Shopify and Magento. Add the chat widget to any website:
- Single line of JavaScript to embed
- Works with any CMS or custom-built site
- Full feature support including knowledge base and AI recommendations
Channels
Web Widget
Embeddable AI chat on your storefront
- Customizable appearance to match your brand
- Mobile-responsive design
- Campaign triggers and exit-intent detection
- Rich product cards with images and links
Conversational commerce on WhatsApp
- Connect your WhatsApp Business account
- Same AI capabilities as the web widget
- Customers can chat with your AI agent from WhatsApp directly
More Channels Coming Soon
- Line
- Facebook Messenger
- Instagram DM
- And more...
Extensibility
Knowledge Base
Upload your store documentation and the AI learns automatically:
| Format | Use Case |
|---|---|
| Terms & conditions, manuals, catalogs | |
| Word (.docx) | Policy documents, guides |
| Excel (.xlsx) | Product data, sizing charts |
| PowerPoint (.pptx) | Training materials, presentations |
| Text (.txt) | FAQ lists, instructions |
| URLs | Website pages, blog posts |
APIs & Webhooks
Developer-friendly REST API:
- JSON responses with authentication tokens
- Webhook support for event-driven integrations
- Rate limiting and comprehensive documentation
MCP (Model Context Protocol)
Plug in external capabilities using the Model Context Protocol:
- Connect to third-party data sources
- Add custom tools the AI agent can invoke
- Extend the agent's capabilities without custom code
Custom Tools
Build bespoke integrations:
- Connect to any third-party API
- Build tools that the AI agent calls autonomously
- CRM sync, helpdesk integration, analytics pipelines
Live Agent Handover
When AI isn't enough, seamlessly hand off to a human:
- Zendesk integration
- Freshdesk integration
- Full conversation context transferred to the agent