Simple, Transparent Pricing
Pick the plan that matches your current stage, then scale when volume and channel complexity grow. All paid plans include a 14-day free trial.
Quick way to choose
Included in every plan
Monthly conversation planning guide
Free Trial
Try before you buy — no commitment.
Best for: Teams evaluating fit before rollout
- Up to 10 conversations
- Sync up to 100 products from Shopify / Magento
- Create your own AI Product Advisor
- Custom prompt configuration
- Latest AI models (GPT-4o / 4o-mini)
Pro
For eShop owners starting consultative selling.
Best for: Small-to-mid stores starting consultative selling
- Up to 1,000 conversations / month
- Sync up to 1,000 products from Shopify / Magento
- Knowledge base up to 1,000 uploads
- Custom branding on widget
- Latest AI models
- On-boarding support
Advanced
For growing eShops with larger audience and catalog.
Best for: Growing stores handling higher volume and channels
- Up to 5,000 conversations / month
- Sync up to 5,000 products from Shopify / Magento
- Knowledge base up to 5,000 uploads
- Custom branding on widget
- Latest AI models
- On-boarding support
- Multi-channel (WhatsApp + more)
- AI Translation Agent
Premium
For enterprises with custom AI agents and multiple stores.
Best for: Complex operations with custom AI and multi-store needs
- Support multiple Shopify stores
- Unlimited products and content
- Live agent handover (Zendesk / Freshdesk)
- Multi-channel (WhatsApp + more)
- AI Translation Agent
- Custom AI Agents
- Dedicated Account Manager
- Tailored Implementation Plan
At-a-glance comparison
See key limits and channel coverage before you decide.
| Plan | Conversations | Products | Channels | Onboarding |
|---|---|---|---|---|
| Free Trial | 10 / month | 100 synced products | Web chat | Self-serve |
| Pro | 1,000 / month | 1,000 synced products | Web chat | Onboarding support |
| Advanced | 5,000 / month | 5,000 synced products | Web chat + WhatsApp | Onboarding support |
| Premium | Custom / high volume | Unlimited | Web chat + WhatsApp + custom | Dedicated account manager |
Pricing FAQs and billing details(Click to expand)
Frequently Asked Questions
Q: What counts as a conversation? A: A conversation is a continuous chat session from first message to session end (typically 30 minutes of inactivity).
Q: Can I upgrade or downgrade anytime? A: Yes, you can change plans at any time. Changes take effect at your next billing cycle.
Q: Is there a free trial? A: Yes, you can start with the Free Trial plan at no cost. All paid plans also include a 14-day free trial with full features.
Q: What payment methods do you accept? A: If you install via the Shopify App Store, billing is handled through Shopify. For direct signup at app.chattergo.com, we accept all major credit cards via Stripe. Annual plans are available at a 17% discount.
Q: Can I cancel anytime? A: Yes, you can cancel your subscription at any time with no penalties.
Q: Do you support non-Shopify stores? A: Yes. CHATTERgo fully integrates with Magento and can also be embedded on any website via a simple script tag.
Q: What channels do you support? A: Web widget is available on all plans. WhatsApp and AI Translation are available from the Advanced plan, with more channels (Line, Messenger, Instagram) coming soon.
Q: Can I use CHATTERgo for internal teams? A: Yes. CHATTERgo supports an internal mode for authenticated users with access to internal-only tools and knowledge base.
Need Help?
Have questions about our plans or need a custom solution? Our team is here to help you scale your eCommerce business.